Tema
Od ESET-a ste dobili sljedeću e-poruku:
Anti-Theft has recorded suspicious activity on the device <%NazivUređaja%>.
Someone has logged on the device using the Phantom Account.
If you don’t know the location of the device, sign in to your ESET HOME account at https://anti-theft.eset.com and confirm it as Missing.
Anti-Theft will start monitoring the activity on the device to help you find out its position.
<%NazivUređaja%> je naziv uređaja za koji je poslana poruka, npr. “LAPTOP22”
Uzrok
ESET-ov sustav poruku pošalje u slučajevima kada korisnik prilikom prijave upiše pogrešnu lozinku ili
kada se pogreškom prijavi na “fantomski račun” (“phantom account”).
Postupak ako uređaj NIJE ukraden
• Prijavite se na ESET Home portal: https://anti-theft.eset.com
• Kliknite na <%NazivUređaja%>
• Kliknite na “Proglašen izgubljenim” / “Marked as missing”
ili na “Sumnjiva aktivnost” / “Suspicious action”
• Kliknite na “Moj uređaj je vraćen” / “I recovered my device”
Postupak ako uređaj JEST ukraden
• Prijavite se na ESET Home portal: https://anti-theft.eset.com
• Kliknite na <%NazivUređaja%>
• Kliknite na “Moj uređaj je izgubljen” / “My device is missing”
• Potvrdite status
Razno
ESET-ovi članci:
https://help.eset.com/home_eset/hr-HR/antitheft_howto_robbery.html
https://support.eset.com/en/kb5711-recover-or-mark-a-device-as-missing-or-stolen-in-eset-anti-theft-portal
Fantomski račun: https://help.eset.com/home_eset/hr-HR/antitheft_howto_add_dev.html >> Točka 6
antitheft anti-theft missing ukraden nestao xantitheft xanti-theft xmissing xukraden xnestao phantom xphantom fantom xfantom
Ažurirano: 2025-09-17
