{"id":8892,"date":"2021-07-08T14:38:33","date_gmt":"2021-07-08T13:38:33","guid":{"rendered":"https:\/\/www.nod32.com.hr\/podrska\/?p=8892"},"modified":"2024-06-21T09:24:27","modified_gmt":"2024-06-21T08:24:27","slug":"otkrivena-prijetnja-na-mobilnom-uredaju","status":"publish","type":"post","link":"https:\/\/www.nod32.com.hr\/podrska\/kb8892","title":{"rendered":"EMSA ESET Mobile Security for Android
Otkrivena prijetnja na mobilnom ure\u0111aju"},"content":{"rendered":"\r\n

Tema<\/h2>\r\n

ESET-ov program (ESET Mobile Security for Android, EMSA) je detektirao prijetnju na mobilnom ure\u0111aju i \u017eelite ju ukloniti ili onesposobiti.<\/p>\r\n

 <\/p>\r\n

\r\n

Postupak – Detaljno<\/h2>\r\n

[1] Instalirajte najnoviju verziju aplikacije EMSA<\/h6>\r\n

+ https:\/\/nod32.com.hr\/download\/download-kucni-korisnici<\/a> >> ESET Mobile Security for Android<\/p>\r\n

[2] Pokrenite dubinsko skeniranje ure\u0111aja<\/h6>\r\n

+ Pokrenite ESET Mobile Security for Android i pokrenite “In-depth scan<\/em>” (Sl.1)
\r\n+ https:\/\/support.eset.com\/kb2945<\/a> (u koraku 3 odaberite “In-depth”)
\r\n+ https:\/\/help.eset.com\/ems_gp\/latest\/hr-HR\/antivirus.html<\/a><\/p>\r\n

Ponekad je potrebno to u\u010diniti dva puta, pa – ponovite.<\/p>\r\n

[3] Ako dubinsko skeniranje ne pomogne..<\/h6>\r\n

+ Pokrenite ure\u0111aj u siguran na\u010din rada i poku\u0161ajte deinstalirati sumnjivu aplikaciju
\r\n+ https:\/\/support.google.com\/android\/answer\/7665064?hl=en<\/a>
\r\n+ https:\/\/support.google.com\/android\/answer\/7665064?hl=hr<\/a><\/p>\r\n

[4] Ako deinstalacija u ‘Safe mode’ ne uspije..<\/h6>\r\n

..\u0161to se mo\u017ee dogoditi ako je aplikacija sastavni dio operacijskog sustava, poku\u0161ajte zaustaviti i onemogu\u0107iti aplikaciju:<\/p>\r\n

+ Android Settings \u2192 Apps \u2192 Voicemail \u2192 “Force stop”
\r\n+ Android Settings \u2192 Apps \u2192 Voicemail \u2192 “Disable”<\/p>\r\n

[5] Ako ne pomogne – po\u0161aljite logove..<\/h6>\r\n

+ Kreirajte zahtjev za podr\u0161ku direktno iz aplikacije prema sljede\u0107im uputama
\r\n\u00a0 (https:\/\/support.eset.com\/en\/kb6472-create-a-support-request-directly-from-eset-mobile-security-for-android#application<\/a>)
\r\n+ pod “Vrsta problema” (“Case type”) Odaberite “Prijetnje i obavijesti o pogre\u0161kama” (“Threats and errors”) (Sl.2)
\r\n+ Uklju\u010dite “Po\u0161alji dnevnik aplikacije” \/ “Submit application log”
\r\n+ ESET \u0107e nam automatski proslijediti poruku ako ste program kupilil u na\u0161oj prodajnoj mre\u017ei<\/p>\r\n

 <\/p>\r\n

\r\n

Slike<\/h2>\r\n\r\n
\"\"<\/a>
Sl.1<\/figcaption><\/figure>
\"\"<\/a>
Sl.2<\/figcaption><\/figure>\r\n\r\n
\r\n

emsa xemsax xvirusx xthreatx xprijetnjax xsafemodex safemode mlwr xmlwrx uninstall xuninstallx xdeinstallx trblsht troubleshooting xtrblsht xtroubleshooting\u00a0<\/p>

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