{"id":7662,"date":"2020-11-25T13:38:01","date_gmt":"2020-11-25T12:38:01","guid":{"rendered":"https:\/\/www.nod32.com.hr\/podrska\/?p=7662"},"modified":"2025-03-18T16:34:19","modified_gmt":"2025-03-18T15:34:19","slug":"dijagnostika-problema-s-mrezom","status":"publish","type":"post","link":"https:\/\/www.nod32.com.hr\/podrska\/kb7662","title":{"rendered":"Dijagnostika problema s mre\u017eom (troubleshooting; trblsht; LAN)"},"content":{"rendered":"<h3>Problem<\/h3>\r\n<ul>\r\n\t<li>Neki od ESET-ovih modula ne komunicira na o\u010dekivan na\u010din putem Interneta ili lokalne mre\u017ee<\/li>\r\n\t<li>Problemi s mre\u017eom uzrokuju probleme u radu ESET-ovih programa<\/li>\r\n\t<li>Promjena konfiguracije ESET-a uzrokuje probleme na mre\u017ei<\/li>\r\n<\/ul>\r\n<h3>Dijagnostika<\/h3>\r\n<ul>\r\n\t<li>Je li taj modul ispravno radio do sada ili nikada nije radio?<\/li>\r\n\t<li>Je li se problem pojavio odmah nakon instalacije ESET-a ili nekog drugog programa\/ure\u0111aja?<\/li>\r\n\t<li>Kada se problem po\u010deo doga\u0111ati? Ako znate to\u010dan datum i sat &#8211; odli\u010dno, mo\u0107i \u0107emo br\u017ee prona\u0107i doga\u0111aje u dnevnicima.<\/li>\r\n\t<li>Koje promjene su napravljene prije pojave problema:\r\n\r\n<ul>\r\n\t<li>u ESET-ovim programima<\/li>\r\n\t<li>u konfiguraciji mre\u017ee\r\n\r\n<ul>\r\n\t<li>hardverske promjene (novi firewall, router, hotspot, access point, &#8230;)<\/li>\r\n\t<li>softverske promjene (novi proxy, OS, &#8230;)<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>na operacijskim sustavima\r\n\r\n<ul>\r\n\t<li>WindowsUpdate<\/li>\r\n\t<li>SSL \/ TLS \/ SMB \/ itd<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>Je li DNS sustav dobro ure\u0111en? Napravite nekoliko testova:\r\n\r\n<ul>\r\n\t<li>sa klijenta\r\n\r\n<ul>\r\n\t<li><code>nslookup %FQDNEPXservera%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaEPXservera%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSEPXservera%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li><code>nslookup %FQDNHTTPproksija%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaHTTPproksija%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSHTTPproksija%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li><code>ping -a %FQDNEPXservera%<\/code><\/li>\r\n\t<li><code>ping -a %IPadresaEPXservera%<\/code><\/li>\r\n\t<li><code>ping -a %FQDNHTTPproksija%<\/code><\/li>\r\n\t<li><code>ping -a %IPadresaHTTPproksija%<\/code><\/li>\r\n\t<li>ipconfig \/all<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>sa EPX servera\r\n\r\n<ul>\r\n\t<li><code>nslookup %FQDNklijenta%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaKlijenta%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSKlijenta%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li><code>nslookup %FQDNHTTPproksija%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaHTTPproksija%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSHTTPproksija%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>ip a<\/li>\r\n\t<li>nmcli<\/li>\r\n\t<li>nmcli device show<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>sa HTTP proxy servera servera\r\n\r\n<ul>\r\n\t<li><code>nslookup %FQDNEPXservera%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaEPXservera%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSEPXservera%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li><code>nslookup %FQDNklijenta%<\/code><\/li>\r\n\t<li><code>nslookup %IPadresaKlijenta%<\/code><\/li>\r\n\t<li><code>nslookup %NETBIOSKlijenta%<\/code><br \/>\r\n<ul>\r\n\t<li>usporedite &#8220;Name:&#8221; i &#8220;Address:&#8221; iz gornjih testova &#8211; moraju biti isti<\/li>\r\n<\/ul>\r\n<\/li>\r\n\t<li>(ipconfig ili ip, nmcli &#8211; ovisi na kojem OS-u je proxy)<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<p>Po\u0161aljite nam odgovore i slike ekrana provedenih testova (mo\u017eete napraviti copy\/paste teksta u CMD ekranu), mo\u017eete odmah i ELC (<a href=\"https:\/\/www.nod32.com.hr\/podrska\/kb672\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.nod32.com.hr\/podrska\/kb672<\/a>). Svakako nam zapi\u0161ite FQDN, NETBIOS i IP svih ra\u010dunala uklju\u010denih u testiranje i njihove pojedina\u010dne uloge u sustavu i vrijeme testiranja kako bismo mogli lak\u0161e prona\u0107i u ELC.<\/p>\r\n<h6>Primjeri<\/h6>\r\n<p>Zamijenite varijable odgovaraju\u0107im vrijednostima iz va\u0161eg okru\u017eenja. Npr.:<\/p>\r\n<ul>\r\n\t<li>%FQDNEPXServera% = epxsvr.abcdefgh.local<\/li>\r\n\t<li>%IPAdresaEPXServera% = 192.168.100.101<\/li>\r\n\t<li>%NETBIOSEPXservera% = epxsvr<\/li>\r\n<\/ul>\r\n<p>pa \u0107e testovi izgledati ovako:<\/p>\r\n<ul>\r\n\t<li><code>nslookup epxsvr.abcdefgh.local<\/code><\/li>\r\n\t<li><code>ping -a 192.168.100.101<\/code><\/li>\r\n\t<li><code>nslookup epxsvr<\/code><\/li>\r\n<\/ul>\r\n<hr \/>\r\n<p class=\"small\">xnetx xlanx xtrblshtx xtroubleshootingx xmre\u017eax epx xepx trblsht<\/p><div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-bottom-right\"><a href=\"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/7662?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.nod32.com.hr\/podrska\/wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"Download PDF\" \/><\/a><\/div>","protected":false},"excerpt":{"rendered":"Problem Neki od ESET-ovih modula ne komunicira na o\u010dekivan na\u010din putem Interneta ili lokalne mre\u017ee Problemi s mre\u017eom uzrokuju probleme u radu ESET-ovih programa Promjena&#8230;","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[10],"tags":[54,50,81],"class_list":["post-7662","post","type-post","status-publish","format-standard","hentry","category-opcenito","tag-dijagnoza","tag-sysadmin","tag-trblsht","no-wpautop","wpcat-10-id"],"modified_by":"NORT","_links":{"self":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/7662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/comments?post=7662"}],"version-history":[{"count":2,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/7662\/revisions"}],"predecessor-version":[{"id":13432,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/7662\/revisions\/13432"}],"wp:attachment":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/media?parent=7662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/categories?post=7662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/tags?post=7662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}