{"id":7512,"date":"2020-11-05T13:05:46","date_gmt":"2020-11-05T12:05:46","guid":{"rendered":"https:\/\/www.nod32.com.hr\/podrska\/?p=7512"},"modified":"2025-10-30T16:34:00","modified_gmt":"2025-10-30T15:34:00","slug":"prilikom-aktivacije-pojavljuje-se-poruka-ukradena-licenca-act39act-39","status":"publish","type":"post","link":"https:\/\/www.nod32.com.hr\/podrska\/kb7512","title":{"rendered":"Poruka “Pretplata koja se prekomjerno upotrebljava” (“Prekomjerna upotreba licence”;”Overused license”;ACT39;ACT.39)"},"content":{"rendered":"

Napomena<\/h2>\r\n

ESET je promijenio naziv “Licenca” u “Pretplata” i “Licen\u010dni klju\u010d” u “Aktivacijski klju\u010d”. Sve ostalo ostaje kao u \u010dlanku i sve osim naziva je kao i do sada.<\/em><\/p>\r\n

\r\n

Tema<\/h2>\r\n

Prilikom aktivacije programa licen\u010dnim \/ aktivacijskim klju\u010dem pojavljuje se poruka da aktivacija nije uspjela i da se pretplata koristi prekomjerno.
\r\nK\u00f4d pogre\u0161ke u donjem desnom kutu ESET-ovog programa: ACT.39<\/strong>.<\/p>\r\n

\"\"<\/a><\/div>\r\n
\u00a0<\/div>\r\n
\r\n
<\/div>\r\n
VA\u017dNO<\/h6>\r\n

Prvo provjerite:<\/p>\r\n

(a) jeste li na portalu ESET Home ve\u0107 kreirali ra\u010dun i uvezli licencu \/ pretplatu
\r\n(b) jeste li nakon toga dobili verifikacijski e-mail (poslan isklju\u010divo na e-adresu vlasnika licence \/ pretplate)
\r\n(c) jeste li ve\u0107 potvrdili tu verifikaciju u e-po\u0161ti<\/p>\r\n

Bez gornjih koraka ne\u0107ete vidjeti svoja ra\u010dunala na portalu ESET Home.<\/p>\r\n

 <\/p>\r\n

\r\n

Uzrok<\/h2>\r\n

K\u00f4d pogre\u0161ke (ACT.39) jasno ukazuje na problem \u2013 U ESET-ovom sustavu prijavljeno je da se ta pretplata koristi na vi\u0161e ra\u010dunala no \u0161to je dopu\u0161teno. Naj\u010de\u0161\u0107i uzrok je kvar ra\u010dunala i\/ili reinstalacija Windowsa te ponovna instalacija i aktivacija ESET-ovog programa – pritom se u sustav dodaje podatak da je iskori\u0161tena jo\u0161 jedna licenca, a nije zabilje\u017eeno da je uklonjena prethodna (prilikom deinstalacije ESET-ovog programa se pretplata u pravilu deaktivira ako je omogu\u0107en pristup internetu).<\/p>\r\n

 <\/p>\r\n

\r\n

[1] Uklanjanje ure\u0111aja (deaktiviranje licence; deaktiviranje pretplate)
\r\nPostupak 1:<\/h2>\r\n

Ako jo\u0161 niste kreirali ra\u010dun na portalu, kreirajte ga (https:\/\/help.eset.com\/home_eset\/hr-HR\/?onboarding.html<\/a>).
\r\nRa\u010dun *mora* glasiti na e-mail nositelja licence.<\/p>\r\n

\u2022 Otvorite ESET Home – Pretplate https:\/\/home.eset.com\/subscriptions<\/a>
\r\n\u2022 Kliknite na “zup\u010danik” na odgovaraju\u0107oj pretplati
\r\n\u2022 Kliknite na “Upravljanje za\u0161ti\u0107enim ure\u0111ajima”:<\/p>\r\n

<\/p>\r\n

\u2022 Kliknite na ure\u0111aj koji \u017eelite ukloniti iz pretplate:<\/p>\r\n

<\/p>\r\n

\u2022 Kliknite na “Uklanjanje za\u0161tite”:<\/p>\r\n

<\/p>\r\n

\u2022 Potvrdite:<\/p>\r\n

\"\"<\/a><\/p>\r\n

\u2022<\/p>\r\n

<\/p>\r\n

\u2022 Nakon toga mo\u017eete aktivirati nove programe.<\/p>\r\n

 <\/p>\r\n

\r\n

Razno<\/h2>\r\n

https:\/\/help.eset.com\/home_eset\/en-US\/?remove_device.html<\/a><\/p>\r\n

https:\/\/help.eset.com\/home_eset\/hr-HR\/?remove_device.html<\/a><\/p>\r\n

Ure\u0111aji | ESET Home | ESET-ova mre\u017ena pomo\u0107<\/a><\/p>\r\n

\r\n

xact39x xelmx xemecx myesetcom elm emec activation failed leaked license pretplata overused xoverused subscription xpretplata xsubscription xleakx myeset xmyesetx error xerrorx act.39 act39 Leaked license LeakedLicense xleakedx prekomjerna upotreba licence licenca je ukradena aktivacija nije uspjela hamburger xukradena 20231130110500-SWLBZ5C-NORTHR<\/p>

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