{"id":377,"date":"2020-03-12T00:00:01","date_gmt":"2020-03-11T23:00:01","guid":{"rendered":""},"modified":"2023-12-08T13:07:55","modified_gmt":"2023-12-08T12:07:55","slug":"izgubio-sam-e-mail-koji-je-sadrzavao-eset-korisnicke-podatke-kako-da-ponovno-dodem-do-tih-podataka","status":"publish","type":"post","link":"https:\/\/www.nod32.com.hr\/podrska\/kb377","title":{"rendered":"Izgubio sam e-mail koji je sadr\u017eavao ESET licencu.<br\/>Kako da ponovno do\u0111em do tih podataka?"},"content":{"rendered":"<p><!-- xxxxxxxx-20200310-152902-xxxxxxxxx --><\/p>\n<h2>Tema<\/h2>\n<p>Trebate podatke za provjeru licence ESET-ovog programa za koji imate licencu, ali izgubili ste poruku e-po\u0161te s podacima licence (aktivacijski klju\u010d (LKY), javni ID licence (PLID))<\/p>\n<p>&nbsp;<\/p>\n<h2>Rje\u0161enje 1<\/h2>\n<p>Korisnici ESET-ovih antivirusnih programa mogu direktno od nas zatra\u017eiti kopiju izgubljenih podataka za ovjeru licence (ESET licen\u010dnog klju\u010da, LKY) koji su im dodijeljeni pri isporuci licence.<\/p>\n<p><strong>Po\u0161aljite nam poruku e-po\u0161te<\/strong> (koju trebate dostaviti na na\u0161u adresu e-po\u0161te <a href=\"mailto:nod32@nort.hr?subject=Podaci%20licence\">podrska@nort.hr<\/a> ili na <a href=\"mailto:nod32@nort.hr?subject=Podaci%20licence\">nod32@nort.hr<\/a>) <strong>sa zahtjevom za ponovnu dostavu podataka licence<\/strong>.<br \/>\nTom zahtjevu <strong>obavezno prilo\u017eite ime i prezime odnosno naziv poduze\u0107a\/ustanove vlasnika licence te e-mail adresu<\/strong>. Ako znate ESET korisni\u010dko ime licence molimo da nam dostavite i taj podatak.<br \/>\nMolimo da pritom svakako provjerite jeste li kao va\u017ee\u0107u adresu e-po\u0161te upisali istu adresu koju ste prijavili ESET-u prilikom registracije licence.<\/p>\n<p>Uskoro \u0107ete e-mailom dobiti kopiju licen\u010dnog certifikata sa podacima licence.<\/p>\n<p>Ako ste od prijave licence mijenjali adresu e-po\u0161te, prije slanja zahtjeva za kopijom licen\u010dnog certifikata o toj je promjeni potrebno obavijestiti ESET. Molimo po\u0161aljite izjavu o promjeni adrese e-po\u0161te (trebate navesti staru i novu adresu) na <a href=\"mailto:nod32@nort.hr?subject=Promjena%20adrese%20e-po%C5%A1te\">nod32@nort.hr<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Rje\u0161enje 2<\/h2>\n<p>Ako ste izgubili korisni\u010dke podatke i\/ili trenuta\u010dno ne mo\u017eete do njih, na sljede\u0107oj ESET-voj stranici (na engleskom) upi\u0161ite e-adresu na koju je registrirana licenca: <a href=\"https:\/\/eset.com\/int\/support\/lost-license\/\" target=\"_blank\" rel=\"noopener\">https:\/\/eset.com\/int\/support\/lost-license\/<\/a>.<br \/>\nPodaci bi trebali unutar jednoga sata sti\u0107i na va\u0161u e-adresu (provjerite i foldere Spam \/ Junk \/ Ne\u017eeljena po\u0161ta).<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p class=\"small\">xxxx<\/p>\n<hr \/>\n<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-bottom-right\"><a href=\"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/377?print=pdf\" class=\"pdfprnt-button pdfprnt-button-pdf\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.nod32.com.hr\/podrska\/wp-content\/plugins\/pdf-print\/images\/pdf.png\" alt=\"image_pdf\" title=\"Download PDF\" \/><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>Tema Trebate podatke za provjeru licence ESET-ovog programa za koji imate licencu, ali izgubili ste poruku e-po\u0161te s podacima licence (aktivacijski klju\u010d (LKY), javni ID&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[12],"tags":[51],"class_list":["post-377","post","type-post","status-publish","format-standard","hentry","category-licenca","tag-narudzba","wpautop","wpcat-12-id"],"modified_by":"NORT","_links":{"self":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/comments?post=377"}],"version-history":[{"count":3,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/377\/revisions"}],"predecessor-version":[{"id":11634,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/posts\/377\/revisions\/11634"}],"wp:attachment":[{"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/media?parent=377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/categories?post=377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nod32.com.hr\/podrska\/wp-json\/wp\/v2\/tags?post=377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}