{"id":11490,"date":"2023-11-29T10:31:40","date_gmt":"2023-11-29T09:31:40","guid":{"rendered":"https:\/\/www.nod32.com.hr\/podrska\/?p=11490"},"modified":"2023-12-06T14:00:30","modified_gmt":"2023-12-06T13:00:30","slug":"dijagnostika-napredno-vodenje-dnevnika","status":"publish","type":"post","link":"https:\/\/www.nod32.com.hr\/podrska\/kb11490","title":{"rendered":"Endpoint \/ Home – Dijagnostika – Napredno vo\u0111enje dnevnika – Op\u0107enito"},"content":{"rendered":"

Tema<\/h2>\r\n

Detaljno zapisivanje doga\u0111aja u ESET-ovim sigurnosnim programima.<\/p>\r\n

(Diagnostics – Advanced logging)<\/p>\r\n\r\n

Postupak<\/h2>\r\n

Sljede\u0107e korake provedite na ra\u010dunalu na kojemu se pojavljuje problem.<\/p>\r\n

Ako se radi o poslovnim programima, “Endpoint”, kojima upravljate putem konzole ESET Protect (Cloud), prije ovoga deinstalirajte EMAgenta kako se ne bi promijenile ove postavke na temelju postavki sa servera.<\/p>\r\n

[1]<\/p>\r\n

\u2022 Otvorite ESET-ov program
\r\n\u2022 Advanced setup (F5) >> Tools >> Log files >> Log files >> postavite “Minimum logging verbosity” na “Diagnostic” umjesto “Informative”:<\/p>\r\n

<\/p>\r\n

[2]<\/p>\r\n

\u2022 Advanced setup (F5) >> Tools >> Diagnostics >> (uklju\u010dite stavke koje ste dogovorili s na\u0161im djelatnicima iz podr\u0161ke)<\/em> >> OK …<\/p>\r\n

[2A] ESET Endpoint Security<\/p>\r\n

\"\"<\/a><\/p>\r\n

[2B] ESET Internet Security<\/p>\r\n

\"\"<\/a><\/p>\r\n

[2C] ESET Server Security for Window Servers<\/p>\r\n

\"\"<\/a><\/p>\r\n

[3] Po potrebi i dogovoru s Podr\u0161kom, uklju\u010dite Procmon i Wireshark (https:\/\/www.nod32.com.hr\/podrska\/kb8605<\/a> –> v.[A5] i [A5b])<\/p>\r\n

[4]<\/p>\r\n

\u2022 Isprovocirajte<\/strong> problem ako je mogu\u0107e
\r\n\u00a0\u00a0 \u25cb Ako to nije mogu\u0107e, pri\u010dekajte<\/strong> da se problem pojavi
\r\n\u2022 Slobodno poku\u0161ajte to u\u010diniti dva puta<\/strong>
\r\n\u2022 Zabilje\u017eite to\u010dno vrijeme poku\u0161aja \/ pojave<\/strong> (da mo\u017eemo u brojnim logovima locirati mjesto)
\r\n\u2022 Zabilje\u017eite poruku pogre\u0161ke<\/strong> koja se mo\u017ee pojaviti u programu dolje desno; napravite screenshot
\r\n\u2022 Vratite gornje postavke\u00a0 na “Informative”
\r\n\u2022 Isklju\u010dite Advanced logging stavke
\r\n\u2022 Prikupite logove programom ESETLogCollector ELC<\/strong> (https:\/\/www.nod32.com.hr\/podrska\/kb8275<\/a>)
\r\n\u2022 Stavite na neki svoj online-disk (Microsoft OneDrive, DropBox, …)
\r\n\u2022 Po\u0161aljite nam link za preuzimanje zajedno sa svim ostalim logovima koji su dogovoreni<\/p>\r\n

\r\n

troubleshooting trblsht diagnostics dijagnostika xdiagnostics xdijagnostika troubleshooting trblsht xtroubleshooting xtrblsht advanced logging advancedlogging napredno vo\u0111enje dnevnika xadvanced xlogging xadvancedlogging xnapredno xvo\u0111enje xdnevnika endpoint xendpoint essw xessw server xserver opcenito xopcenito<\/p>

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